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Frequently Asked Questions

Frequently Asked Questions about Eagle Hall (Îá°®³Ô¹Ï Dorm)

What is provided in the room?

Each student is provided with a Twin Extra Long bed (including mattress) with 3 drawers below the bed, a desk and desk chair, a wardrobe with two hanging rods and 3 - 4 drawers, a garbage can, and a small storage cupboard for above and to the side of the window. All furniture must remain in the room, however, students may rearrange furniture as long as they return it to the original configuration before moving out.

What should students bring to campus?

Students should bring bedding such as a pillow, blanket, bedspread, mattress pad, sheets (Twin Extra Long), towels, a laundry bag or basket, laundry soap, a shower caddy (to carry personal items to the shower), hangers, sewing kit, first aid kit, alarm clock, hair dryer, study lamp, stamps, throw rugs, items to decorate the room, a personal computer or laptop, and all necessary charging supplies.

Can a housing contract be cancelled?

The housing contract is a legal document and is binding for the entire academic year - both the fall and spring semesters. Students are responsible for both the fall and spring semesters unless they participate in a college-sponsored program away from Îá°®³Ô¹Ï or withdraw from the college. In any case, they must notify the housing department at the earliest possible time. There is a $500 charge for breaking the contract, and in addition to other cancellation charges, and the deposit will not be refunded.

When do students check in and when do the halls close for the semester?

August

  • Friday before the start of classes: Eagle Hall opens
  • Monday the following week: Fall classes begin

December

  • Thursday of finals week, Eagle Hall closes at 6 p.m.
  • Students returning for Spring Semester do not need to move out unless they are changing rooms. Just pack what you need for break.
  • Students not returning for Spring Semester must move out and check out with an RA either the day of their last final, or by 6 p.m. on the Thursday of finals week, whichever occurs first

January

  • When the classes begin the day after Presidents Day (Tuesday), Eagle Hall opens the Sunday before the start of classes, 10 a.m.

May

  • Thursday of finals week, Eagle Hall closes at 6 p.m.
  • Students must move out of the residence hall and check out with an RA either on the day of their last final or by 6 pm on the Thursday of finals week, whichever occurs first.
What happens if a resident doesn't get along with his/her roommate?
Students are expected to take primary responsibility for developing and maintaining a positive relationship with their roommate. We strongly encourage students to resolve any differences by speaking directly to their roommate, sharing concerns, expressing feelings in an honest manner, and working together to resolve any challenges. The roommates may also update their roommate agreement at any time to include additional matters.
 
On occasion, a student may struggle to express the challenge to the roommate, or a roommate may be unresponsive. In either of these situations, students should seek the help of their Resident Assistant or Residence Hall Coordinator. Residence Hall staff members can assist students in expressing themselves to their roommates or assist in negotiating a living agreement.
Why do residents have to purchase a meal plan if they live in the residence halls?

All resident students are required to purchase one of four on-campus meal plans. These plans provide access to our dining halls for your primary meals.  This insures access to high-quality, nutritious meals. Many students attending college for the first time are not experienced with time management. Having a meal plan relieves the student of the responsibility of shopping, cooking, and cleaning up after meals, allowing more time for academic pursuits. Furthermore, residence halls are not equipped for students to prepare their own meals.

What are Flex Dollars and how do I get my meals?
Flex Dollars are money that is given to you with certain meal plans that can be used in the cafeteria and the Eagle’s Nest (Starbucks coffee shop at the cafeteria) to purchase food, snacks, and coffee.
The student ID is also the meal card, used for meal swipes and Flex Dollars. We also offer a fresh food vending machine in Eagle Hall, where students can use a regular card or their Flex Dollars to purchase fresh sandwiches, salads, fruit, etc.
What can be done about the level of noise on the floor?
Residents are responsible for maintaining reasonable conditions for study and sleep in the residence halls. Îá°®³Ô¹Ï and Eagle Hall are committed to fostering the academic, intellectual, and emotional development of its students. To that end, the ability to occupy and enjoy one's room for the purposes of studying in peace and quiet takes precedence over other activities. Quiet hours are in effect in all residence hall areas on class nights from 10 pm to 9 am. On Friday and Saturday evenings, the quiet hours are from 11 pm to 9 am. 
Common courtesy must prevail at all hours. Loud noise and disorderly behavior is not acceptable at any time. A 24-hour quiet period goes into effect prior to and during final exams.
 
Students are expected to confront other individuals who are infringing upon their right to study or sleep. Resident Assistants are available to help maintain a reasonable level of quiet on the floor. However, Resident Assistants should not be expected to be the sole policy enforcer on the floor. No staff member can be available twenty-four hours a day to handle every possible situation that may arise. Students are encouraged and expected to practice the skills they will need to be self-sufficient adults. When asked to settle a noise situation, RAs are likely to ask the resident if she/he has made any attempt to resolve the situation. If the resident has made an attempt and did not receive an adequate response, the RA will assist in intervention. If the resident has not, the RA is likely to encourage them to discuss the matter with the student in question.
 
Students who continually show disrespect for the rights of others and/or refuse to cooperate with requests to keep the noise level down are referred to the Housing Director for disciplinary action. Repeated violations could lead to a student's loss of eligibility for campus housing.
Can a resident arrange beds in bunk or loft style?
No, our beds cannot be lofted or arranged into bunk style. This will damage the bed frames and those damages will be charged to the resident. Beds are 'captain’s style' and comes with three drawers below the bed.
Are the rooms carpeted?
Yes. Students can also buy or bring throw rugs or room size rugs that coordinate with their color scheme.
What types of safety and security measures are provided for residents on campus?
Îá°®³Ô¹Ï Campus Safety is on duty and can be reached twenty-four hours a day at 208.732.6605. In addition, Eagle Hall is locked 24 hours a day, and our staff members are trained to deal with emergency situations. Resident Assistants are on shift from 6pm to 12am during Fall and Spring Semesters and make several rounds through the building during each shift. All residents’ keys to gain access to the building entrance doors as well as their own room doors.
 
Fire alarm systems with smoke detectors are installed in all residential rooms and throughout the building to help ensure the safety of residents.

Learn More About Îá°®³Ô¹Ï's Safety & Security Department

What kinds of appliances are allowed in the room?
Radios, TVs, stereo equipment, personal computers, hair dryers and straighteners, razors, Keurig-style tea and coffee makers, microwaves, and clocks are permitted, providing they are plugged in within the room and do not exceed the amperage limits of the circuits within the room. Use of irons is permitted only in the laundry rooms. Octopus-type electric plugs are not permitted. The use of a surge/noise suppression outlet strip to protect computers and other electrically sensitive equipment is recommended as well as UL-listed multiple outlet strip with a built-in 15 ampere fuse or circuit breaker protection. All other cooking appliances are prohibited in student rooms, including and not limited to the presence or use of: toaster ovens, toasters, grills, griddles, George Foreman grills, hot plates, rice cookers, anything with an open burner or that can cause smoke are NOT permitted in individual student rooms.
 
Students may bring their own refrigerator, provided it meets the following guidelines. Only one refrigerator is allowed per room. It may be no more than 4.5 cubic feet in internal size. Also, it must have a 3-prong plug and be UL approved.
What kind of visitor polices are in place?
Eagle Hall permits guests, regardless of gender. However, based on respect for others, each resident is expected to abide by the following guidelines:
  • The rights to sleep, study and have privacy supersede all other rights, including visitation.
  • All guests entering the building must be escorted by the resident at all times when they are in the building. Residents are directly responsible for the actions of their guests and are responsible for informing them of rules and facilities. Residents may face disciplinary action and be held financially responsible for any behavior of a guest that results in property damage. The college reserves the rights to deny access to any guest if it has been determined that the guest has disturbed, endangered, or disrupted residents or college activities, or violated policy.
  • Visiting hours end when quiet hours begin (see below).
  • Quiet hours are 10pm-9am Sunday-Thursday, 11pm-9am Friday-Saturday
  • Any overnight guests need advance, written consent of the roommate. The Overnight Guest Form is available at the HUB and must be fully filled out (including roommate’s signature) and turned in by 5:00 pm of the Wednesday BEFORE the student wishes the student to stay.
    • Overnight guests are welcome Friday nights and Saturday nights, one per resident, and may not remain for more than three consecutive days
    • Each resident can have overnight guests a maximum of 10 times per semester, total (not per guest)
    • Overnight guests must be of the same biological gender as the room’s residents
May residents keep firearms and other such weapons in their room?

No! In accordance with Idaho Code, neither firearms nor weapons are permitted anywhere in the residence hall.

Îá°®³Ô¹Ï Weapons Policy

Is there a laundry or linen service?
Washers and dryers are available in common laundry rooms in the residence hall that are coin or card operated; $1 to wash and $1 to dry. We also use the PayRange app (a free download).
How are residence halls supervised?
Eagle Hall is managed by a full-time professional Residence Housing Coordinator (RHC) and staffed by trained Resident Assistants (RAs). RAs are full time students who have been selected and trained for their position. Our front desk, the HUB*, is staffed in the evenings by RAs who, in addition to their other responsibilities, are also responsible for:
  • Working with students to create and maintain a community conducive to academic, social, and personal needs
  • Acting as role models
  • Encouraging residents to:
    • Take responsibility for their own actions/choices and needs
    • Show respect, kindness, and appreciation for each other
    • Communicate well with others, especially their roommate, other residents, and their professors
  • Checking out recreational equipment and the kitchen, during HUB hours
  • Sorting mail
  • Answering questions
  • Attending to administrative tasks
  • Connecting students with resources
  • Planning and conducting Eagle Hall Events
  • Checking students in and out of their rooms
  • Supporting students as they navigate roommate situations
  • Addressing violations of student housing and college policy
  • Serving as an active member of the RA Council, one of our student leadership councils
  • Participating in ongoing leadership training and opportunities
  • Assisting Student Affairs and supporting other student councils

* HUB,  in addition to being the “center of interest, activity, or importance” for Eagle Hall, also stands for one of our values - to be a Home of Understanding and Belonging.
What kinds of activities take place in the residence halls?
A variety of social and educational activities are planned for each residence hall. Events have included karaoke, tie dyeing, ice cream socials, video game and E-sports tournaments, speed-friending, costume contests, game nights, crafts, scavenger hunts, and community service projects. RAs work together to offer an event about once a week.
 
Fliers are placed in the hallways or near entrances to announce upcoming events.
Can a resident paint his/her room?
No.
What about payment of room and meal fees?
Each resident's college bill should include fees for tuition, student activities, educational services, housing, and dining services. There is a $150 security deposit required upon application to the residence hall. The payment is to be accompanied by the housing application/agreement in order to reserve your room or be placed on a waiting list.  Students can pay online by logging in to MyÎá°®³Ô¹Ï, then selecting Financial, then Payments and Statements, My Account Balances, and finally, Make a Payment. The deposit can also be paid by check or money order made out to Îá°®³Ô¹Ï. Please note the deposit is required in order to reserve a room or be placed on a waiting list, and it cannot be paid by waiting for financial aid to come through.
Can residents have a vehicle on campus?

Residential students may park in the parking lots located adjacent to Eagle Hall. Do not park in reserved and/or accessible (handicap) spaces (not even for a few minutes). Persons with vehicles improperly parked may receive a fine and/or be towed. Vehicles must be registered with the housing office.

What about insurance?
The college does not take responsibility for losses suffered on campus because of fire, theft, water damage or other cause. It is, therefore, advisable that all students who will reside on campus check the extent of their current home insurance or seek renters’ coverage through a special policy.  The risk of having personal property in a college residence hall is borne entirely by the student and not the college or university. STUDENTS SHOULD KEEP THEIR ROOM DOORS LOCKED AT ALL TIMES.
Are there any storage facilities?
No storage, other than rented housing, is provided on campus for student possessions or for college furniture from individual student rooms.
 
Bicycles must be stored in bicycle rack behind the activity center. All residents must register their bikes with Îá°®³Ô¹Ï Campus Safety. Bicycle racks are also available outside many of the academic buildings. Residents are free to leave belongings in their rooms over break periods but are encouraged to take valuables with them.
What happens when a rule or policy is violated?
Students who violate policies can expect to experience the consequences of those decisions. Generally, a student will be referred to the Housing Coordinator. If the incident is confusing and requires investigation, the student is a repeat violator, or the situation is particularly serious, a hearing or investigation may be scheduled. If a violation is determined, the Coordinator will decide on sanctions or consequences appropriate to the case. Sanctions may include a reprimand, a reprimand with conditions, probation, suspension, or dismissal. For a complete listing of rules as they relate to living in a residence hall at the Îá°®³Ô¹Ï, you can contact the Housing Office for a paper copy.
Is alcohol allowed on campus?
No. Îá°®³Ô¹Ï is a dry campus. All forms of alcohol are prohibited.
Can I smoke on campus?
No, Îá°®³Ô¹Ï campus is a non-smoking campus to include e-cigarettes and vapor cigarettes.  All smoking is prohibited.
Can students stay in their rooms during vacations or breaks?
Students may stay in the dorms over Thanksgiving and Spring Breaks, as long as they inform the RHC (this is typically done by filling out a form). 
 
During all other breaks, students may request vacation occupancy by contacting the Housing office at least two weeks prior to the scheduled closing. Please note:
  • Requests are not guaranteed to be granted
  • Because this time is not included in the contract, there is an additional daily charge during Winter Break
  • This is reserved for situations where extenuating circumstances apply
What will be my mailing address?
Your address will be:

Your First AND Last Name
Îá°®³Ô¹Ï Eagle Hall
315 Falls Ave
Twin Falls, ID 83301-3389
Are there community or private bathrooms?
There are 4 private bathrooms on each floor, each a full room with a toilet, shower, and sink. Students are able to lock the door when they use a bathroom and it's theirs until they are done.
There are also multi-stall community bathrooms located between the HUB and the Activity Center (AC).
What are the rules about putting thumbtacks or nails in the walls?
Items that create a thumbtack size or smaller hole may be used to attach decorations to walls. The preferred method is to use the removable Command Strips, but these should NOT be removed except by Eagle Hall staff. Attaching or adhering anything permanent (nails or screws, etc.) to the walls or furniture is prohibited. Any damage to the walls will be charged to your account or taken out of your security deposit if charges have not paid at the time of moving out.
How many rooms and beds are in the residence hall?

Eagle Hall consists of 10 co-ed halls. There are 16 single rooms and 115 double rooms to accommodate up to 246 residents.

When do students move in, and when do they need to move out?
August
  • Move in: Friday before the start of classes. Check-ins are by appointment.
  • Fall classes begin Monday, the following week.
 
December
  • Move out: Students move out on the day of their last final, or by the Thursday before the end of the semester, whichever occurs first.
    • If you are graduating, please inform the RHC as early as possible regarding your move-out date.
  • Thursday of Finals Week, Eagle Hall closes at 6 p.m.
 
January
  • Move in: Sunday before the start of classes. Check-ins are by appointment.
  • Spring Classes begin Monday or Tuesday, depending on President’s Day, the following week.
 
May
  • Move out: Students move out on the day of their last final, or by the Thursday before the end of the semester, whichever occurs first.
    • If you are graduating, please inform the RHC as early as possible regarding your move-out date.
  • Thursday of Finals Week, Eagle Hall closes at 6 p.m.
What are the average measurements of the rooms?
The double rooms are 12’ x 18’
What is the phone number for Eagle Hall Housing?
On-Call Phone (for after-hours emergencies that cannot wait until the next business day)
208-358-6319
      
Eagle Hall Housing Coordinator
208-732-6575
housing@csi.edu
Can I get a refund if I change my mind about the dorms?
DEPOSIT: Cancellation of your room reservation must be made in writing by July 1 for the upcoming academic year, by December 1st if applying only for the Spring semester, or May 1st if applying for the summer semester, in order to receive a refund of your $150 security deposit. The written notice can be emailed to: housing@csi.edu. Cancellations after the second week of classes will not receive a refund, will be subject to a $500 cancellation fee, and may lose their deposit.
 
MEAL PLAN: Refunds of the meal plans, if canceling in the first or second week of school, will be prorated according to the number of meals used. Any student moving out after the second week of school will not receive a refund on the meal plan.
 
ROOM: Any student cancelling their room reservation prior to the July 1 will receive a refund of funds paid toward the room charges.
  • If cancelling after the deadline, the student will not receive a refund of the security deposit and may also incur other fees for cancelling for the academic year. 
  • ​If a student cancels during the first week of school, they will receive a refund of 75% of housing fees, minus the $150 security deposit.  A fee for cancelling the academic year contract will also be assessed.
  • ​If a student cancels during the second week of school, they will receive a refund of 50% of housing fees, minus the $150 security deposit. A fee for cancelling the academic year contract will also be assessed.
  • ​If a student cancels after the second week of school, they will be charged the full amount of rooming and board fees for the semester and a $500 fee will be incurred for the cancellation of the yearlong contract, and the $150 security deposit will be forfeit.
  • Additional fees apply if students do not check out of their room with an Eagle Hall staff member, there are any damages, or if they do not return their keys at the time that they move out/remove their belongings.
  • Cancellations in the first half of spring semester will have an additional charge of $25/day for each day of Winter Break (beginning on the last day of the semester, through spring semester move-in day).