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Grievance Policy

The Îá°®³Ô¹Ï is committed to supporting students, faculty and staff in and outside the classroom. Grievance Policies exist to ensure students, faculty and staff have avenues to voice concerns and address both academic and non-academic matters in safe, unbiased environments.

Îá°®³Ô¹Ï Faculty and staff strive to maintain a safe learning environment conducive to community and student success. A positive, productive learning environment is founded on mutual respect between Îá°®³Ô¹Ï employees and the individuals they serve. These relationships can be achieved and maintained when parties engage in open discussion and active listening.
Îá°®³Ô¹Ï Faculty and staff are committed to providing an effective conflict resolution and grievance process. The following principles guide this policy:

  • Individuals will not suffer any form of disadvantage as a result of filing a grievance or an appeal.
  • The grievance resolution will be handled informally, where possible and appropriate.
  • Conflicts and grievances will be resolved confidentially and expeditiously.
  • An individual’s rights to due process will be guaranteed.

Students, faculty and staff are provided the opportunity to voice concerns without fear of consequence by following the appropriate steps. Individuals may begin the process of grievance resolution any time they feel there has been unfair treatment, lack of communication, or breach of policy. It is beneficial to resolve conflict and grievances as soon as possible. Be advised, approaching the person/people directly involved first and attempting to work out solutions is usually most effective. If a satisfactory solution is not obtained or the individual feels uncomfortable approaching the person/people involved, the individual may report their concern to Îá°®³Ô¹Ï Administration using the link on the Îá°®³Ô¹Ï website Home page.

It is unprofessional, counterproductive and inappropriate to take concerns and grievances to individuals who are not involved in the resolution process.

PROCEDURE

Prepare to share thoughts, feelings, and issues using clear and specific words. Complete a written, detailed description of the situation and include the outcome desired. A written statement allows those involved to respond to an individual’s concerns in an organized, efficient manner.

Each grievance has its own unique process and timeline for resolution. Please follow the appropriate link provided for more information.

Academic Appeals


Students should follow the guidelines established for academic appeals. Those detailed guidelines, processes and timelines can be found at the following link for the Îá°®³Ô¹Ï Office of the Registrar.

Please Note: There are specific program appeal processes and procedures that must be followed in fields such as the health professions and nursing. Please check with an advisor about any such standards and their relationship with the college procedures.

American with Disabilities Act

Student Accessibility Services at the Îá°®³Ô¹Ï, in concert with the faculty, staff, and administration, strives to ensure the provision of reasonable accommodations for all qualified student with disabilities. Our goal is to create equal access to all curricular and co-curricular offerings in order to provide an equal opportunity for students with disabilities to demonstrate their skills, knowledge, and abilities as they pursue their educational goals.

In accordance with Section 504 of the Rehabilitation Act of 1973 as amended and with the Americans with Disabilities Act (ADA) of 1990 as amended, Student Accessibility Services is proactive in developing specialized accommodations to support the abilities of each individual eligible for such services.

The Student Accessibility Services Grievance Procedures and forms can be found at this link: Student Accessibility Services Grievance Procedures

Non-Discrimination Statement

It is the policy of the Îá°®³Ô¹Ï to comply with all federal, state and local authorities requiring nondiscrimination, including but not limited to Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 (ADA), the Age Discrimination Act of 1975, and Executive Orders 12898 (Environmental Justice) and 13166 (Limited English Proficiency). College of